Do you want your company to grow with a view to the future? Do you need a solution to improve the quality of your customer relationships?
Nowadays, a good CRM system is an indispensable tool for digital commerce. With Kenner Soft, you can choose the right software and increase the success of your company. Our agency will support you with advice and implementation.
Maintaining productive customer relationships and managing projects is often difficult for newcomers and growing companies. There are different tasks that are distributed across several pieces of software. This is not convenient and causes a number of problems.
Maintaining productive customer relationships and managing projects is often difficult for newcomers and growing companies. There are different tasks that are distributed across several pieces of software. This is not convenient and causes a number of problems - incomplete processing of projects and customer neglect.
CRM systems for small businesses come to the rescue in this case. EspoCRM is one of the best software that Kenner Soft recommends to customers as a professional CRM agency. It is a universal solution that offers a multiple view of all areas of business management. It can be used to evaluate, optimise and automate all processes. All information about the customer is stored in one place, allowing the associated activities to be managed centrally. The use of a CRM offers many advantages, enables better communication in real time, carries out marketing campaigns and compares them with results, controls social media of your own brand and customers. As a result, a 360-degree overview of customer relationships and customer data is guaranteed.
The CRM system for an agency or company helps to contact customers via various channels. With the help of a CRM, you can either call them at the click of a mouse or reach them by email. There is the option of capturing leads from social networks or contacting them via live chat to better enquire about their wishes.
As the amount of data and communication channels gradually increases and customer expectations rise, companies are unable to process all information manually. Kenner Soft supports you in selecting the right CRM system, customizing it, and providing support. Our range of services includes the following:
The Kenner Soft team develops a strategy focussed on the customer. During the CRM consulting We clarify the most important moments, exchange ideas with you and use agile methods to map company-specific use cases.
We analyse your goals and requirements. We determine the priorities for your CRM strategy, define the optimisation potential and selection criteria for providers and software. Based on the information gathered, our experts recommend EspoCRM as the most suitable CRM system for your agency.
The experts at Kenner Soft implement EspoCRM, integrate it with the necessary company applications and ensure secure data migration and configuration of the software. Our range of services also includes training your employees so that they can use the new solution correctly.
Kenner Soft is your reliable CRM agency that offers a competent, comprehensive service. We make sure that your CRM system is up to date. We help you with technical questions, develop the desired functionalities, interfaces and add extensions.
The open-source CRM system enables effective customer relationship management and process automation. This helps strengthen customer loyalty and increase company profits. The advanced tool contributes to the creation of personalized email communication between the company and its customers, which leads to increased sales productivity. The software includes a wide range of the following features.
With CRM for agencies, contacts and all client information as well as contracts and other important documents are stored in one centralised location, making it easier to plan and track different tasks.
The software helps to capture and evaluate leads and track potential sales. You can create and analyse marketing campaigns to promote customer loyalty.
By using a CRM, you can efficiently monitor all tasks, calls, e-mails and appointments, keep an eye on all communication processes and collect reports on business performance.
Repetitive business processes are automated with the help of a CRM. This increases efficiency, optimises company growth and reduces human error through manual execution.
EspoCRM can be easily customised to suit your needs and preferences. You can create custom fields and entities, integrate the software with other applications for efficient data exchange and optimised workflows. Such a CRM can be used for any agency.
The CRM system promotes healthy teamwork by distributing tasks and information among several company departments.
EspoCRM is optimised for mobile devices so that CRM data is always at your fingertips. The software also supports a wide range of languages (German, English, French and many more).
The CRM security functions enable top-class protection of customer data. Security roles can be defined for sales and support managers and access rights can be configured for a specific scope of authorisation.
Are you hesitating when choosing a competent service provider to implement your CRM project? Not sure what to look for? At Kenner Soft, you will discover a range of benefits, because our developers do everything possible to improve your business prosperity and contribute to the growth of your company. Here are the most important reasons why you should choose our agency:
The Kenner Soft team consists of highly qualified and motivated, experienced specialists with technical and business expertise. We analyze data on purchasing behavior and customer development and implement powerful software for successful customer relationship management.
We recognize the uniqueness of your business and offer specialized solutions based on your buyers' interests. By taking individual preferences into account, we guarantee higher customer satisfaction and better results.
Our programmers identify new trends and continuously educate themselves to keep their knowledge up to date. Kenner Soft develops and offers modern solutions using the latest innovative technologies.
Our customers are our top priority. That's why we strive to satisfy their needs and wishes as best we can, meeting and even exceeding their expectations. Our CRM agency guarantees thorough processing of your inquiries, fast response times, clear, honest communication throughout the project, and positive experiences.
Kenner Soft not only focuses on performing the relevant tasks, but also builds trust and cultivates long-term relationships, presenting itself as a good partner in e-commerce. Our experts will advise and assist you even after the project has been implemented.
Before contacting us, you can evaluate the quality of our services based on references and feedback from our customers. This will give you a clear picture of what future cooperation might look like.
