Do you want shoppers to find the goods in your online shop quickly, personalised and with pleasure? Then contact Kenner Soft Service GmbH!
We offer you the best possible solution with the powerful search function. FactFinder supports world-renowned B2B and B2C brands and understands buyer intent from the first click.
What is FactFinder?
FactFinder is the world's leading, innovative solution that makes searching easier. This e-commerce software offers a major competitive advantage. That is why it is the best-selling AI technology that helps in areas such as search, navigation, merchandising, personalisation and recommendation.
The well-known company FactFinder is an experienced European market leader in the field of product discovery. It supports both retailers and large retail chains, helping customers to find the products they need at lightning speed.
During the search, the customers' purchasing intentions are correctly understood because the software on offer was developed using modern artificial intelligence and machine learning technology. This enables it to deliver relevant search results in all languages and guarantee 100 times faster response times. FactFinder can be used in all areas.
Finger navigation, which is dynamically adapted to visitor behaviour and usually moves the selected filters to the top, makes it much easier to refine search results. Products are automatically organised into categories. Goods that are new to the range are also grouped together. This means that the category pages can be adapted to individual requirements with just a few clicks.
The software has a geo function that links products and locations. This allows you to create search rules that take into account the distance between the customer and the storage location. The customer then immediately learns about available goods.
This e-commerce software increases sales. The personalisation module records customer click and purchase behaviour. Customer data is not stored in the process. This allows each customer to quickly find the relevant products and categories.
What advantages does FactFinder offer?
This software solution optimises e-commerce search functions and improves the shopping experience. It does much more than conventional search methods. These are the most important advantages of this software:
Fault-tolerant search
With the help of advanced search and navigation technologies, you can quickly navigate through the range. If something is written with errors, this is no problem for FactFinder.
Personalisation
FactFinder not only personalises search results, but also recommendations and category pages. As the search results are based on customer behaviour, the relevance of the products displayed increases and boosts conversion.
After searching Navigation
The ASN modules help to customise the search queries by selecting appropriate filters.
Merchandising-Tools
FactFinder offers retailers the opportunity to control the presentation of products. Special offers are highlighted and relevant cross-selling goods are displayed.
Thesaurus function
These settings help to define the synonyms and antonyms. This is how the similarity of data records in the database is assessed.
Integration with other systems
FactFinder can be integrated into existing e-commerce platforms. The type of shop system does not matter.
How you benefit from FactFinder
With the help of the advanced all-in-one solution, data synchronisation and stock records are completed in just a few minutes. If the shop also has an extensive range of 100,000 items, all goods are up to date. So you notice a clear profit:
Conversion rates
The use of FactFinder increases conversion by up to 80%.
Sales growth
As customers can find the products they are looking for efficiently and quickly, the user experience is improved and online sales increase by up to 33%.
Faster procurement processes
FactFinder offers a new tool (Predictive Basket) that cuts the time it takes to purchase goods by two thirds. It reminds the customer to reorder. The purchasing process is accelerated by up to 66%.
Positive return on capital
Your online shop works efficiently and generates a reasonable profit in record time.
Advantages of our e-commerce agency as a FactFinder partner for your company
As a highly competent and experienced service provider, our agency implements and optimises the FactFinder software according to your needs. You benefit from:
Many years of expertise
Our team has extensive experience and very good knowledge. We help you make better business decisions and know how to take your project to the highest level.
Professional support
You are in the right hands with us. We familiarise ourselves with your project and use the knowledge gained to identify optimisation potential and increase conversion rates.
Clear implementation
Kenner Soft tells you in advance how much time is needed to fulfil the corresponding task. As an official FactFinder partner, we integrate the software into your shop system, implement and test the required functions.
Expert advice
Our specialists will give you valuable recommendations so that your business can fulfil strong market needs. Thanks to our tips, you will quickly gain new customers.
Comprehensive service package
We offer various services from a single source. You can rely on us if you want to create, optimise or adapt your online shop and highlight your brand.
Reasonable prices
Unlike other service providers, we also offer reasonable prices. You clearly understand what you are paying for. So you get the highest quality service from us and your wallet won't be empty.
Success stories with FactFinder
Companies achieve their e-commerce goals with the powerful all-in-one solution. Some of them have already won an e-commerce award:
Mountain joy
Above all, Bergfreude Shop has received the Usability Award.
Media Markt
Media Markt was recognised as Best Multichannel Retailer.
Gardener Pötschke
Gärtner Pötschke has won the German Online Retail Award 2018.
Jungheinrich PROFISHOP
Jungheinrich PROFISHOP won the Swiss E-Commerce Award as the best online shop in 2017.
Partnership between FactFinder and Kenner Soft Service GmbH
Since this software solution optimises the search and navigation experience in online shops, the partnership and close collaboration will bring a great deal of success. Thanks to the partnership with FactFinder, Kenner Soft Service GmbH can guarantee high-quality project realisations. The agency offers several advantages for site search solutions in your online shop.
The use of the FactFinder plugin perfectly complements the functional scope of the shop systems. Since the purchase decision is simplified, great shopping experiences are created.
The basic interface of this software has further functions:
- It can be integrated into all common shop systems.
- Thanks to the auto-complete function during the search, the desired search query is executed more quickly.
- The powerful suggest function contributes to the improved usability of the online shop. The easier the user finds the product, the better it is. While the search term is being entered, the entire product catalogue is searched in the background. The most likely search terms are displayed in the suggestion window.
- Full product and content search in Suggest.
- The articles are displayed precisely in the navigation.
- The algorithm realises fast personalisation based on customised customer preferences and real-time purchase intent.
- The desired additional functions can be easily added.
Since the interface consists of modules, individual requirements can be easily integrated. This is how the plugin is extended. Our experts will help you with these questions, as they will advise you and offer a suitable solution.