Customer Support Representative (with German Language Skills)
We are a stable European company that helps thousands of customers receive first-class service every day. To strengthen our friendly team, we are currently looking for an attentive and responsible Customer Support Representative with good German language skills.
Your Responsibilities:
- Answering written customer inquiries via email – no calls, no chat;
- Supporting customers with questions about orders, payments, deliveries, and returns;
- Ensuring polite, professional, and positive communication;
- Adhering to internal guidelines and using predefined response templates.
Your Profile:
- German language skills from level B1 (good written expression, text comprehension);
- At least 1 year of professional experience in customer service or a similar position;
- Proficiency in using a PC, high degree of accuracy and responsibility;
- Service orientation and team spirit;
- Residence in Ukraine (mandatory requirement).
We Offer:
- Working hours: 4/2, from 10:00 AM to 7:00 PM;
- Work format: 100% remote (home office);
- Form of employment: Self-employment (FOP, Group 3);
- Attractive remuneration in Euros;
- Comprehensive training and support during the adaptation phase.
If you speak German, enjoy communicating with people, and are looking for a stable job without phone calls, please send us your CV with the subject line "Customer Support Representative (DE)." Perhaps you are our new colleague!
FAQ
- What documents do I need to apply?
Send us your resume with a photo and certificates confirming your skills, if available.
- How does the application process work?
First, we publish a job advertisement. Then we analyze the applications submitted and make a preliminary selection of candidates. This is followed by an initial interview.
- How long does the selection process take?
After we have processed all applications and selected yours, we will contact you in about 7-8 days.