More about Shopware B2B functions
The Shopware functions are geared towards the efficient and user-friendly design of online stores. With the help of Shopware B2B Suite, the e-commerce platform provides a wide range of new options for optimizing business processes and improving customer loyalty. This B2B solution can rightly be recommended for professional companies.
Lead generation and offer function
To build business relationships, Shopware B2B informs and convinces prospective and new customers with the excellent B2B storefront, which is characterized by high performance, good usability and excellent user experience.
The Shopware B2B inquiry function enables the digitalization of inquiry processes and the connection to ERP and CRM systems. The purchasing and quotation processes are connected for customers. Customers can request orders directly in the store via the central contact point. At the same time, online retailers can send individual offers to customers. This centralizes the processes and makes them accessible around the clock via different end devices.
The most important B2B functions for existing customers
The operators of Shopware online stores offer their existing customers a wide range of functions for mapping the company structure. These include roles and contacts (sub-accounts for employees), budget, quotas (order lists, order number, approval process). A central customer account is set up for the specific company. After logging into this account, the store is configured. It is advantageous that the transactions in the Shopware 6 B2B online store are always monitored. The functions are divided into different areas, which simplifies administration.
In B2B sales, shopping carts are often similar or repetitive. Shopware 6 B2B Suite offers order lists to quickly complete the purchases of recurring order requests. You can also make quick orders via upload, SKU input or table listings for category pages.
Better sales performance with Shopware B2B Shop
Shopware 6 impresses with its extended options and numerous functions. You can create sales accounts for employees from sales and distribution. The customer assignment allows unlimited access to the assigned customers. The store operator logs in via Shopware 6 Frontend and can browse the B2B store together with the customer. This provides a detailed customer view (complete order history, specific prices and conditions).
The Shopware 6 quotation function makes it possible to request shopping baskets from customers and process them for internal sales. The processes are well structured and easy to understand. They can also be easily transferred to CRM and ERP.