Implementation of EspoCRM

Companies that are looking to automate and improve business processes should definitely consider EspoCRM. This software helps to improve cooperation between the production, marketing and sales departments of the company. In addition to improving the sales process, managers have necessary reliable customer data to enable planning and decision-making processes.

EsproCRM is used in the following industries

EspoCRM is a modern web-based open source CRM program that works as a web application and allows integration of various systems. It is aimed to build and maintain long-term relationships with customers. While several paid extensions exist, the basic version has enough to offer for planning tasks, analyze the work of managers and company performance as a whole, capture and monitor all interactions with the clients.

  • Wholesale and Retail
  • Ecommerce
  • Banks and Financial sector
  • Calls and Data Processing centers
  • Manufacturing enterprises
  • Educational institutions
  • Travel and Hospitality industries
  • Medicine and Pharmaceuticals
  • Insurance companies
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Web CRM based on the latest technology

  • Installed on any regular hosting.
  • Updates with new features every two months.
  • Responsive design, adaptable to mobile devices and tablets.
  • Ultrafast CRM.
  • Open source CRM licensed under GPLv3.
  • An unlimited number of users.
  • Free CRM with paid extensions.
  • Easy to configure without need to adjust the program code.
  • Integration with IP telephony Binotel

Web CRM based on the latest technology

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Advantages of EspoCRM

Perhaps the major advantage of this CRM Software is the availability and being an Open Source. It can be uploaded and installed on any regular hosting without the need for additional software. Simply download and run the program, set up and adjust to your company's needs and requirements. There are also regular updates with new functions approximately every other month.

Free and paid versions

This CRM system is available as a free and also paid version. EspoCRM has been on the market and widely used for some time, our experience is that it is stable and very effective. We found this to be an optimal tool to improve communication between the departments, streamline workflow and control over tasks progress and completion. To make sure this system is right for your company needs a free trial version is available. Also, the application has an attractive design and thoughtful structure, so working with this system will be pleasant and convenient for everyone.

By choosing our EspoCRM development and implementation services, you unlock the full potential of your business.

Contact us today, and let us help you achieve success in the online landscape!

espocrm

EspoCRM system includes the following:

  • Sales automation
  • Marketing automation
  • Data security system
  • Reports and analytics
  • Widget panel
  • Calendar management
  • Email Management
  • Timeline
  • Support service
  • API Integration 
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Functions of EspoCRM

EspoCRM is an open-source customer relationship management (CRM) software that supports companies in managing customer relationships and sales processes. The most important functions of the EspoCRM software are described here:

  • Contact management: manage customer and contact information in one centralised location. Capture details such as names, addresses, emails, phone numbers and more.
  • Activity management: Plan and track tasks, appointments, calls, meetings and emails. Keep track of your activities and deadlines.
  • Lead management: Capture and evaluate leads to identify potential customers and generate sales opportunities.
  • Campaign management: Create, manage and analyse marketing campaigns to generate leads and retain customers.
  • Email integration: Integrate emails into your CRM to track communication history and store important information.
  • Reporting and analytics: Create custom reports and dashboards to monitor business results and performance indicators.
  • Document management: Store and organise documents, contracts and other files directly in the CRM.
  • Workflow automation: Automate recurring tasks and processes to increase efficiency and reduce potential errors.
  • Customised fields and modules: Customise EspoCRM App to your specific requirements by creating custom fields and modules. You can also assign different rights to users.
  • Team collaboration: Share information and tasks within your team to improve collaboration efficiency.
  • API integrations: Integrate your CRM with other applications and services to exchange necessary data and optimise your workflows.
  • Multilingualism and customisation: EspoCRM software supports multiple languages and is customisable, you can easily configure the system.
  • Mobile support: Access your CRM data from mobile devices and manage customer relationships on the go.
  • Security and data protection: Protect your sensitive data with access controls, encryption and other security features.

Services of our EspoCRM agency

Our e-commerce agency offers a wide range of services related to EspoCRM. We are happy to help you customise your CRM system so that it works optimally and meets your business requirements. Our services:

Installation und Konfiguration

We set up EspoCRM for your company and configure it according to your requirements and needs.

Customisation and development

We adapt EspoCRM software to your specific needs, create custom modules and functions (if necessary) and develop extensions to optimise your workflows.

Integration

We integrate EspoCRM seamlessly with other company applications, such as e-mail, calendars and marketing tools.

Data relocation and migration

If you want to switch from another CRM platform to EspoCRM, we will support you with secure data migration and configurations.

Workflow automation

We help you to set up automated workflows in EspoCRM to automate recurring tasks and processes.

Training and support

We offer training for your team so that you can use EspoCRM App effectively. Our ongoing support is available to help you with technical questions and challenges.

Reporting and analysis

We help you to create customised reports and dashboards.

Upgrades and maintenance

We keep your EspoCRM up to date and carry out regular maintenance work.

Frequently asked questions

EspoCRM is an open-source CRM software that helps to manage customer relationships, optimise sales processes and improve business results.
EspoCRM is used by companies of various sizes and industries, especially SMEs looking for a cost-effective and customisable CRM solution.

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